Helping others to help themselves

Years back, my wife use to hate when she had a technology problem or couldn’t remember how to do something. In fact, when we (read I) first bought our imac, she wasn’t very happy with the whole thing because everything was “backwards” and she couldn’t find anything. She would avoid asking me to show how to do something AGAIN because of my “attitude” and how I did things. That was 8 years ago. Today is much different. I have learned to be patient, not sigh heavily (that use to drive her crazy) and take my time. If I don’t have the time at the moment, I say so, help out and then, when there is time, get her to show me what is frustrating her. It works the same for my children (well, most of the time. I still use the timeout to keep them alive!)

Over time I’ve been able to transfer this to school and what I do as a principal. In my capacity as administrator, there are many times when people come to me for information, advice or assistance. I use to react in a way that reflected my particular mood at the moment. Now, with all that goes on in a day, that was usually somewhere between stressed and freakin’ stressed. This caused all kinds of misunderstandings and miscommunication which eventually led to problems which led to more miscommunication and misunderstandings and so on (cue Faberge commercial with Farrah.) I knew that it wasn’t how I wanted things to go but I couldn’t understand how to change it. Thank goodness for my wife. She cleared a few things up for me after a particularly difficult day. She explained to me how she felt at times and then transferred it to the situation. The road to change had begun (well, after I stopped pouting!) 

Having worked on this for some time, I really thought I’d mastered the whole thing. Seems I was wrong and I was in need of a reminder. Being reminded about something like that isn’t always easy but I realize that, as a leader, I need to be able to accept when someone gives me advice, even if it’s hard to take at the moment. It made me reflect on what I was doing and the impact it was having on those around me. To be an effective leader, one must be willing to ask trusted people to be honest with you and then take their words seriously.

Personal Impact 

This past week I was asked to describe the characteristics of an educational leader. For me, listening is one of the most important characteristics. Being able to “be in the room” when someone is with you is vitally important. No clock watching or doing other work. When someone is talking to you, you need to make it obvious that you are listening - 100%. Unfortunately, I stopped my description there. Now, listening is important but there are some other important characteristics that I didn’t mention.

Empowering Others

Of all other characteristics, I believe this is the most important. This can be done in a number of ways. Listening is one of them. So is supporting them, seeking their opinion, seeing their strengths and allowing them to use them and allowing them to help themselves.  As an administrator, I’ve come to learn that the best way to help others is to empower them to help themselves. Whether it is helping students to work through a problem, supporting a parent who is having difficulty, making a decision that moves things along, keeping the vision in front of others, cheering on the team or helping someone learn new skills so they can be independent, I’ve come to see myself as more as someone who is there to help empower others rather than having power over others. True, sometimes in my role I need to make decisions that may not make everyone happy or be involved in some form of discipline but in each instance there is an opportunity for empowerment of other individuals. 

We can’t have winners and losers

I often find that this is one of the greatest obstacles to getting to a solution. In so many cases, people want there to be winner (usually them) and a loser (usually the other party.) Instead of looking to see how things might be done to create a solution for the problem, they come in with a predetermined solution and campaign for it. Now, it may be a bit easier to do the “you’re right, you’re wrong” decision but it doesn’t usually bring about a lasting solution. Like my wife who didn’t like my solution to her technical problems because, although it solved the immediate problem, it created a further problem that became much bigger than the original. Helping others to get past that initial campaigning is one of the most difficult things that I have to do and, unfortunately, I’m not always successful.

Helping Learners help themselves

As teachers, one of our goals is to have students become independent of us. We want to help them learn how to do things without us being there. Kind of like parenting, it’s not how your children act when you’re around that demonstrates what they have learned and value, it’s what they do when you’re NOT there. Eventually, all these students will venture out on their own and it will be how they function on their own that will be the true test of how well we’ve done. This is why it is so important to empower them to be learners - to give them the ability to trust themselves to make good decisions. 

What does this have to do with technology?

Well, everything. Today as I was working with another administrator, it was clear that she was frustrated with how things were going and not just with the work we were doing. She was feeling overwhelmed in many different areas. Now, I could have gone the easy route and done the technology part for her but that would have solved nothing. Instead, we sat at the computer and I helped her (forced her at times) to continue doing things, trying things and retrying things. Was she frustrated? Yep. Will she remember it all? Nope but she will remember some of the basics that will get her moving on her own. Over time, she won’t need to call or email me as much. Hopefully she’ll become comfortable enough not to call me at all. While doing this, she was able to talk about other things that were on her mind, not something we get to do very often. We were able to share ideas and solutions about various difficulties we were both having. 

This experience is a snapshot of something I’m seeing more and more in schools. People who are being overwhelmed by all the “things” that need to get done, being frustrated because they can’t learn some things as fast as they want which keeps them from doing other things that they want to do. Whether it’s kids or adults, it is becoming more and more common for people to stop trying once they can’t get something after a try or two. For those of us in the empowering role, it is important to acknowledge that frustration is part of learning and assist them to do the best they can at whatever level. Not everyone will be able to use technology in a seamless manner just like I’ll never play the piano (or any other musical instrument) at the same level as my children but that doesn’t mean that I can’t appreciate what they do or try it myself.  

As a leader, one of my goals is to recognize those gifted in particular areas and get them to go further in that area while helping them to struggle along with something that is more difficult for them. Part of it is to listen to them but a greater part is to empower them and that is where our learning must always continue so that we can help them to help themselves. It was an eye opener for me when my wife first told me how I acted and reacted but it was one of the greatest gifts she has given me. Truly, she is a great part of my success - she empowered me. 

Do I have the passion?

First off, let me congratulate Chris Lehmann for a very successful conference at SLA. From all that I have seen and heard, the Educon2.0 was an incredible success. It is obvious that Chris had done a tremendous job of facilitating this learning experience for all who attended.  As Tim, 0ver at Assorted Stuff  posts,

I’ve never seen a school, where there is such a sense of community and collaboration. Students and staff at SLA really seem to be equal partners in the learning.

Indeed, this is a goal that schools all over are trying to achieve. With the focus on improving student learning being at the core of what schools are about, it seems that Chris and the teachers at SLA are on to something. It is obvious from the various reading that I’ve done, that those who attended were swept away. I mean, even ijohnpedersen commented that Once a year I get serious on my blog. Today felt right. Reflections on Educon Philly. http://snipurl.com/1yk4b 

As someone who couldn’t attend the conference, I am grateful to all those people who are sharing their notes and their links to the different sessions. It will take me time to sift through all these and digest the information. I agree with Tim about

However, more than anything else we need to continue and expand the discussions that began this weekend.

Improving education from the outside has never worked, not in my lifetime. The only way anything is going to change is by working from the inside.

We need to continue to expand the community of educators that was in Philadelphia this past weekend.

Exactly. We need to reach out to teachers and help them to begin using the tools.

However, this post is not about that. This post is about one administrator, who has for the last 15 years or so, has been working to bring technology into schools. This post is about how one administrator wants to reach out to other administrators and help them to understand how education can change, needs to change, as technology becomes a part of everyday life. It is about how one administrator continues to look for ways to network and make connections but, living the life of an administrator, doesn’t have the hours needed to do much more. You see, one other thing struck me in Tim’s post.

Another thing great schools need is a strong leader as principal -so I’m thinking maybe we could clone Chris.

Ok, so that’s not very practical. Instead we need to work to help our administrators understand that more trust in our kids and giving them more control over their own education can actually improve their learning. Test scores, too.

Then one of the commentors left this comment-

I couldn’t agree more, and it became painfully clear today as we held the second of three faculty interviews for a new lower division principal at my school. I left thinking, “where’s the passion?” Chris definitely holds the patent on passion in administrators.

First, I have no doubt that this wasn’t aimed at all administrators  but it did grate me some.  Oh well. Move on and I probably would have but I kept on reading through my RSS feed and came across Scott McLeod’s post over at Dangerously Irrevevant that was a follow-up to an earlier post. Now, Scott links to his earlier post, a follow-up post by Pete Reilly and Others who have commented. He finishes by saying:

We need to teach administrators about this stuff. Take a post like mine that gets some play (and also is of interest to school leaders) and show them how this works. Show them that the learning is in the dialogue and the interplay of ideas and that it’s not difficult to do. They need help seeing the power and potential. Lend a hand, won’t you?

As one administrator who’s working his tale off and trying to make a difference, I’m kind of deflated at the moment, to be honest. I don’t have a hope of being able to hold a conference or be able to do national presentations about technology and the power it holds for administrators. Heck, I don’t even get the chance with the administrators in my own division.  I might get a crack to actually do a small presentation at a small conference later this year, if my proposal is approved. I work pretty much in isolation, trying to gain insights and support from my small network. I’m trying to change things in my own school to make technology more accessible but am not always able to make headway. I’ve shared my own teaching experiences using technology, everything from using gliffy and bubbl.us to creating podcasts using audacity and trying out some of the online video editing software to sharing the use of social bookmarking tools, blogging and RSS readers. I worked to try to begin a ning group specifically geared to administrators and technology use but it’s not getting the response that I expected even once I threw it out to my twitter network.

Do I have the passion? I think so. But right now my passion is really burning wondering what a guy has to do to get someone to listen. Okay, maybe that isn’t passion but it’s still burning.  Most administrators I know are working in a situation where they have way too much on their desks. They are trying to do things that are being dictated from above while being pushed by the teachers within their own buildings, often with more than one competing agenda. Heck, I think technology is extremely important but I don’t have the time to always be up on what’s happening on Twitter or seeing who’s leading on twitdir. In fact, I’ve grown to really like Pownce because I can see it having some real use for my staff and even for students in particular instances.

All-in-all, I’m pretty frustrated with all this talk about administrators being the ones who are highlighted for needing help. In my experience, they are only a part of the puzzle. In fact, it is just as important to bring all the stakeholders online with this need for change. Policy and focus need to support the actions of technology use so that schools can move from casual use to assimilation where the technology no longer has that “wow” factor but is just part of the learning environment. This requires more than just getting administrators on board. It requires a reshaping of culture in order to see that learning does not span certain a period of time but is, in fact, a lifelong pursuit that begins at birth and continues until death.

Yes, I have a passion - for doing what is best for the students that come into the school each day. Sometimes, I have no time to even think about technology with all the meetings or dealings with students who are struggling or who are mad or bullied or …. and never mind those who don’t want to be in the building. Then there are parents who don’t agree with how we do things or how I do things. Like most public school administrators, I deal with whomever comes through the doors and whatever baggage they are carrying and try to make things work for them. If passion was all it took to get things done, I’d have accomplished much more in my time as principal. But it takes much, much more.

For those who are serious about wanting to have their administrators become better engaged with technology, send them over to the ning. I’m hoping it’s a place to share and grow as learners. My experience is that, like teachers, administrators listen to other administrators. They don’t have to do more than just look around but I’m hoping to bring together a collection of what I’ve gleaned over the past few years in regards to technology, learning and leading. Actually, I’m hoping to have others contribute - my stuff won’t take much space.  

Constructivist Administration - lifelong learning

I just recently joined the Fireside Learning Ning which was started by Connie Weber. I haven’t spent a great deal of time there yet, but I can sense that it will be another great place for networking and learning. As an administrator, I’m always looking for ways to help the staff with whom I work improve their teaching. This stems from my work as a classroom teacher where I spent 10 years developing and adjusting what I was doing. During this time, I completed my master’s degree and it was here that I began to question what I was doing and how I was interacting and teaching the students in my room.

When I began teaching, I was a typical lecture, show then have students do work type of teacher. I had success with students who were average or above but really struggled meeting the needs of other students. One year, I had a class with a number of students who needed me to do more for them but I felt I really wasn’t helping them like I should. During one of MEd classes, I was introduced to the work of Vygotsky and, wham, I was drawn in. I began to read and look for ways to move my teaching from the traditional style to a more constructivist approach. I also began to really look at the lives that my students were living which really helped me to understand better what we were dealing with in school.

Eventually, I moved from the classroom and into administration. Now, as an administrator I am thankful for all that struggling that I did trying to find my way in the classroom. My first few years of administration were trial by fire as I tried to bring what I had learned in the classroom to bare on an entire school and work with teachers in this manner. Actually, I was pretty bad at it. Looking back, I wasn’t a very effective administrator and ended up in more conflicts than I needed to be in. But like all things that didn’t start out being positive, that experience has really helped me in developing my own administrative style which definitely has its roots in constructionist theory.

At the school level, I try to encourage all the people there to remember that learning doesn’t stop but continues on. I try to support PD endeavours the best I can and look for ways to that will support the process of learning for everyone. During our Drop Everything And Read time, I encourage all people in the building to do just that. I demonstrates that this time is important and supports the idea that we all need to spend time reading. As an administrator, I try to model this through taking classes myself and sharing some of the things I’m reading with staff whom I believe will be interested.

The one thing that I really try to do is help teachers to look at different strategies for teaching. It also means that I try to visit their classrooms on a regular basis, seeing what they are doing and getting to know how they conduct their classes. This helps me when we have conversations about teaching and when I come across information that I want to share with them. Like students in the classroom, teachers are not all the same. Each one has their own style and way of doing things which are important to validate. Because learning is a lifelong venture, I want teachers to be confident knowing that I will support their ideas asking that they have a plan that involves reflecting on what they are doing. As a teacher, I found that helping students build their understanding was so satisfying and I want to continue this as an administrator. I think I’ve finally reached the stage in my administrative career where I can now focus on this much more, having become comfortable with the role that I am in. I also see that technology will be part of the learning environment regardless of how much people resist so part of my role is to bring this into fruition as painlessly as possible.

I remember as a teacher how I rarely talked about teaching and learning with my administrators. It wasn’t something that happened often. For me, I really want to encourage and grow these conversations. How best can this be done especially in the jam packed world of the teacher? How can conversations, especially around technology, best be begun so that people do not feel pressured and attacked?

I have often discussed on this blog that schools really need to approach things in a different way and one of my goals this year is to begin that walk. This will require change on many fronts which is not easy but, I believe, necessary for schools in order for students to become lifelong learners not repositories of information.